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Services to Investors



The Spanish stock Exchange is a transparent and secure market, which operates under strict regulations and market supervision. However, the large number of trades and their growing complexity can lead to errors and the subsequent complaints and claims. In order to meet this demand the Ombudsman was created, whose function is to ensure the correct processing of orders.

Investors can rely on this service in relation to any conduct they consider inappropriate by the firms that operate in the stock market

 -Bolsa de Madrid Ombudsman:

  Tel: (34) 91 589 11 84/1659 - Fax:  (34) 91 589 12 52 - Email:

- Bolsa de Barcelona Ombudsman:

 Tel: (34) 93 401 37 15 - Email:

- Bolsa de Bilbao Ombudsman: 

  Tel:  (34) 94 403 44 00 – E-mail:

-Bolsa de Valencia Ombudsman:

 Tel:  (34) 96 387 01 01 / 56 - Fax: (34) 96 387 01 33 - E-mail:



-Infobolsa NetStation: Real time internet financial information terminals for all types of users.

-Infobolsa Profile: Regular financial information for back office and analysis applications.

-Club Infobolsa: Subscription services on the Infobolsa portal for private investors.

-Infobolsa Wireless: Financial information through mobile WAP systems and handheld PDAs.

-Infobolsa SMS: Allows you to get the most relevant information of an instrument (real time buy/sell prices, volume ...) by sending an SMS from a mobile phone.

-Personalised stock market information models for websites and blogs

Infobolsa website:


    Investors can access BOLSA magazine free of charge, a major publication in the financial sector. The magazine can be checked online or by subscription to the automated and selective alert service for access only to new information on certain matters.

   Bolsa Magazine website



The Library of Bolsas y Mercados Españoles (BME) is a valuable asset for investors and researchers. Its resources, carefully selected for decades, make up an assorted bibliography specializing in economic, financial and stock exchange matters.

BME  Library website



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The Market Status informs through quick and easy-to-read notices on incidents affecting the Equity markets as well as Indices and financial systems operated by BME.

If an issue occurs, the message "TRADING" will change to "MARKET ISSUE" to reflect that a market event has occurred. By clicking on the Issue of the published alert it will be possible to access the information and intraday updates associated with this incident, which will be published immediately.

Note: BME will use its discretion to assign the severity of an incident